TicketWeb Privacy Policy

Click here for the TicketWeb Canada Privacy Policy.

TicketWeb is part of the IAC family of businesses, which has grown in recent years to include over 60 brands including Ask.com, Citysearch, Evite, Gifts.com, HSN, Lending Tree, Match.com, ServiceMagic, Ticketmaster and many others. For a list of all of IAC’s businesses, please visit www.iac.com. In order to help customers clearly understand our data collection and use practices, IAC has decided to have its businesses follow a standard set of privacy practices and use a standard format to describe their privacy practices. The following Consumer Privacy statement applies to all IAC businesses. In addition, TicketWeb has revised its privacy policy, effective July 20, 2007, consistent with the IAC privacy commitment and standard privacy policy format. Refer to our FAQs for details about the changes. Please review both the Consumer Privacy statement and this site’s complete privacy policy.

Consumer Privacy at TicketWeb, an IAC Company
At IAC, we respect the privacy of our users and the importance of the information they entrust to us. We summarize below the basic information policies and practices in place on all IAC websites. To read the entire Privacy Policy of TicketWeb, please click here.

Information we may collect [Read more]
We may collect information that can identify you (“personal information”), such as your name and email address, (i) when you (or other users) provide it to us when using our website or in some other manner, or (ii) from other IAC businesses, from our business partners, and from other third parties. We may combine the personal information that we receive from different sources.

We also may collect other types of information in the following ways when you visit our website:

• Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.
• We may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience.
• We may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.

We do not knowingly collect personal information from children under the age of 13. Should we ever do so, we will comply with the Children’s Online Privacy Protection Act.

Information others may collect [Read more]
We may allow third-party advertising companies or ad networks to display advertisements on our websites.

• We do not provide any personal information to these companies.
• These companies may use tracking tools, such as cookies, to collect information about computers used to view or interact with their advertisements.
• Some of these companies may be members of the Network Advertising Initiative, which offers consumers the ability to opt out of ad targeting by all member companies.

If you post information about yourself or others, or communicate with others using our website, please note that we cannot control who reads your postings or what they do with the information you provide. We encourage you to use caution in posting personal information.

How we may use information we collect [Read more]
We may use information to:

• Fulfill your requests for products and services;
• Offer products and services that may be of interest to you;
• Customize the advertising and content that you see on our website;
• Facilitate use of our website;
• Manage your My TicketWeb account and your preferences;
• Analyze use of and improve our website, products and services;
• Identify and protect against fraudulent transactions and other misuses of our website; and
• Enforce our Terms of Use.

With whom we may share information we collect [Read more]
We will not share your personal information with others except as indicated below, or except when we inform you in advance and give you the opportunity to opt out. We may share personal information with:

• Event providers, such as the venues, promoters, artists’ representatives and fan clubs, teams, leagues and others who are involved in, produce or bring you events;
• Service providers, such as credit-card payment processors, performing services on our behalf;
• Other IAC businesses;
• Other businesses with which we partner or which we carefully select to offer you products, services, and promotions through our website or offline; and
• Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of our users.

We may share aggregated, non-personal information in any of the above situations and also with advertisers and others.

Your choices [Read more]
You may choose:

• Not to provide personal information, although that may result in your inability to obtain certain services or use certain features of our website;
• To stop receiving promotional emails or newsletters from us by sending an email to the contact address at the bottom of this policy;
• To delete or decline cookies by changing your browser settings, although if you do so, some of the features or services of our website may not function properly;
• To review and update your personal information by contacting us at the email address below or, if you have a My TicketWeb account on our website, by logging into that account.

Security [Read more]
We take appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

Changes to our Privacy Policy
We may occasionally update our Privacy Policy to reflect changes in our practices and services. If we make material changes in the way we collect, use, or share your personal information, we will notify you by sending you an email to the email address you most recently provided to us and/or by prominently posting notice of the changes on our website.

Your California Privacy Rights
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties and the IAC companies for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
1. the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
2. the names and addresses of the third parties that received that information; and
3. if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How to contact us
If you have any questions about this summary, our Privacy Policy, or our information practices, please contact us by email or postal mail below:

Privacy Officer
c/o TicketWeb Legal
8800 W. Sunset Blvd.
West Hollywood, CA 90069
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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